As a Client Care Coordinator, Jen plays a vital role in creating a seamless and welcoming experience for clients. She assists with everything from scheduling and onboarding to helping clients access necessary resources. By managing key administrative tasks and collaborating closely with clinicians, she ensures that clients have an easy and positive entry into care.
Jen also provides personalized support to clients, helping them navigate systems like insurance, client portals, and intake paperwork. She is often the first point of contact for new clients, ensuring they feel heard, understood, and supported from the start. Her role bridges the gap between administrative coordination and compassionate care, creating an environment where clients feel empowered to focus on their mental health journey.
Outside of work, Jen enjoys spending quality time with her daughter, traveling, reading, playing board games, and leading creative adventures as a Dungeon Master in Dungeons & Dragons. She is excited to partner with clients and families, offering guidance, care, and collaboration to support their goals and overall well-being.
