Mental Health Clinical Director

Naperville, Illinois

Full Time

ELLIE MENTAL HEALTH IS COMING TO South Naperville – Plainfield, IL!!! Be a part of a national movement to end the stigma, fill the gaps and bring greater innovation to mental health. Who We Are Looking For? A passionate, entrepreneurial and leadership focused Clinic Director for our BRAND NEW location in South Naperville – Plainfield, IL that is passionate about making a positive impact in the community. The perfect candidate will share our vision for improving and expanding access to quality mental health care, while thriving in an environment driven by our core values of authenticity, humor, compassion, creativity, acceptance and determination. The Clinical Director will be highly compensated (salary, commissions, and bonuses!) for accepting responsibility for the overall performance and operation of a clinic composed of approximately 10 - 12 professional therapists. This includes hiring and recruiting fantastic, unique, and fun-loving clinicians, managing clinic performance and client satisfaction, providing training and ongoing developmental support, meeting financial and budget goals, marketing clinical services and building community partnerships and referral pipelines.

Clinic Description

About Ellie At Ellie Mental Health, we want to remove many of the daily obstacles that get in the way of providing world-class mental health services. We strive to make the clinician’s experience the best it can be; providing excellent compensation, benefits, training, and flexible schedules while also providing centralized administrative, technology, referral and inquiry support, scheduling, client/therapist matching, billing and collections, and even CEU programs. Ellie strives to lower the administrative aspects of providing care to the absolute minimum, so our practitioners have more time to focus on what they love - serving clients! We want our people to be happy because happy therapists do better work and provide better client care! Other clinics may have some similar approaches to these things, but Ellie has found the way to do it all and do it better!

Responsibilities & Duties

Responsibilities will include, but are absolutely, definitely and in no possible way limited to: Clinical Participation and Leadership
  • Maintains a working knowledge of trends and research in the Mental Health field.
  • Maintains a clinical caseload of 20%.
  • Participate in Clinical Director Peer Consult Group.
  • Provide 1:1 consultation with all therapy team members to review productivity, caseload, and clinical documentation.
  • Oversee twice monthly peer consultation groups to ensure clinical excellence and alignment with best practices.
Organizational Leadership
  • Collaborate with the President and business leadership along with Ellie Corporate Team to implement all required policies and procedures.
  • Collaborate with the local Leadership and Ellie Mental Health corporate staff (as needed) to implement strategies for fiscal and clinical efficiency.
  • Identify opportunities to improve client care, quality, and effectiveness, and implement changes in collaboration with President and Business Leadership. Become the leader and champion of the overall client experience, providing timely response to concerns raised by clients, clinicians, or external stakeholders.
  • Serve as primary point of contact for building management related issues or concerns.
  • Implement Ellie policies and procedures, including updating clinicians of changes related to Ellie clinical operations (ie, policy changes, HR regulations, IT systems, EHR requirements and best practices, workflows, clinic updates, compliance expectations, etc..
  • Provide training, staff development, and administrative oversight to support the functioning of the Practice.
  • Develop and manage practice office schedules and office supplies.
  • Manage basic clinic Human Resource tasks.
  • Other duties as assigned.
Staff Management & Development
  • Hiring, onboarding, training, supervising and managing therapy team members according to Ellie standards, including handling PTO requests, expense reimbursements, CEU requests, mediating issues and concerns, managing clinic office schedules, reviewing productivity, caseload, and clinical documentation, implementing performance coaching, performance improvement plans, supervision plans, conducting annual performance reviews and handling termination processes.
  • Provide training, staff development, and administrative oversight to support the overall health of the practice including conducting regular consultations with the President and Business Leadership to implement strategies for fiscal and clinical efficiency and to identify opportunities to improve client care, quality and effectiveness.
  • Hold staff compassionately accountable to meeting performance and productivity expectations.
  • Manage staff performance, including implementing Performance Coaching, Performance Improvement Plans, and termination process as needed.
  • Provide clinical oversight to Practice Mental Health Practitioners and Professionals, including signing clinical documentation for pre-licensed providers.
  • Assess ongoing development and training needs and conduct ongoing training as needed.
Program & Service Line Development
  • Lead the strategic planning and growth strategy for mental health programs.
  • Provides leadership in the areas of clinical services, program evaluation, program development and training.
  • Spearhead Practice community outreach, sponsorship and engagement efforts, in collaboration with President and Business Leadership in conjunction with guidance from Ellie Corporate Outreach Team.
  • Collaborate with local leadership and Ellie Corporate Marketing Team to promote clinic’s online visibility.
  • Markets our services and maintains good public relations with higher education institutions developing a pipeline of talented interns and qualified mental health professionals.
  • Represents Ellie Mental Health as the primary liaison with community coalitions that provide wrap around services that include health and mental health services.
  • Develops and maintains strong partnerships with schools, community organizations and key stakeholders.

Qualifications & Skills

  • A master’s degree or higher in a behavioral health sciences or related field from an accredited college or university
  •  Fully licensed mental health professional LPC, LCPC,LMHC, LCSW, LMFT) in Illinois for at least 5 years
Experience, Skills and Abilities:
  • Experience supervising and/or program development/leadership is essential
  • A unique passion and ability to create strategies to develop and sustain productive relationships with referral partners
  • Strong working knowledge of state requirements regulating mental health practices
  • Vision for recruiting therapist peers
  • Excellent verbal and written communication skills
  • Excellent interpersonal and customer service skills
  • Excellent organizational skills and attention to detail
  • Working understanding of human resource principles, practices, and procedures
  • Excellent time management skills with a proven ability to meet deadlines
  • Ability to work in a high-paced and changing environment
  • embody an entrepreneurial spirit, willingness to learn and collaborative leadership style
  • Proficient with Microsoft 365 applications, including Office Suite, Outlook, and Teams
  • Adept at learning and navigating Electronic Health Record systems
  • A great sense of humor won't hurt - we love to laugh!


  • Medical, Dental & Vision benefits or equivalent monthly stipend
  • Flexible Scheduling
  • Paid Holidays & Accrued Time Off (Including your birthday!)
  • Paid CEU time
  • In-House CEU Library
  • The ability to put your personal touch on a unique business model
  • Fun at work
  • A significant opportunity to lead, manage and grow professionally

Ellie Family Services, PLLP provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran by following applicable federal, state and local laws. Ellie Family Services, PLLP complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Ellie Family Services, PLLP expressly prohibits any form of unlawful harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability or veteran status. Improper interference with the ability of Ellie Family Services, PLLP employees to perform their expected job duties is not tolerated. Violation of this policy may lead to progressive coaching up to and including the possibility of termination.